Shipping policy

Processing Time

Each item is handmade to order. Please allow up to 1-3 Weeks from the purchase date for order processing.

Shipping Rates and Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on the selected shipping method and destination.

Shipping Methods

  • Standard Shipping: 5-7 business days after processing.
  • Expedited Shipping: 2-3 business days after processing.
  • International Shipping: 10-20 business days after processing, depending on the destination.

Order Tracking

You will receive a tracking number via email once your order has shipped. Use this number to track your order.

Shipping Delays

Delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues. We will notify you of any significant delays.

Shipping Destinations

We ship domestically and internationally within the EU, Non-EU Europe (Norway & Switzerland) the US & Canada and the UK. 

Incorrect Shipping Information

Ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses. Contact us immediately if you need to update your address.

Contact Us

For any questions or concerns, please contact us at:

atixjewelry@gmail.com

Thank you for your order!